Cancellations and Refund
Cancellations must be made at least 36 hours in advance for Penang deliveries and 48 hours in advance for outstation deliveries. Failing this, a cancellation fee of 50% of the selling price will apply. Alternatively, credit may be saved in your account for future purchases.
The full purchase amount is non-refundable once the order has been delivered.
Due to the perishable nature of the items, refunds are not issued. However, store credit may be provided if the issue cannot be resolved.
Preferences or dissatisfaction with the arrangement are not grounds for returns.
For cancellations, please use the contact form or call our Internet team at +6011 5412 2607 at least 36 hours before delivery.